Knowing what you should expect from your first appointment with us will help to make the process far more pleasant for both you and your pet.
We encourage all of our clients to arrive at least 10 minutes early to their companion's appointment to give time for filling out our New Patient Form. To save a bit of time, you can complete the New Patient Form online in advance.
One of the members of our veterinary team will review your pet's history and speak with you about their issues. You will be able to ask any questions you like and we will be sure to dedicate time to answering them.
Once your pet has been assessed, we will provide you with a diagnosis and options for treatment. Your veterinarian will work with you to determine a treatment plan for your pet.
After your visit with us, we will craft a detailed report of our diagnosis, the discussion we had with you and the treatment plan created for your companion. We will be sure to keep this information on-hand for whenever it is needed.
At West Gate Veterinary Hospital, we are proud to be able to serve pet owners in our Enterprise hospital. We are committed to providing each and every pet with the compassionate and exceptional service they deserve.
We are passionate about approachable preventive care, providing exceptional diagnostic services and giving your pet their home away from home while you have to leave town.
Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.
Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.
We are proud to offer CareCredit as a financing option. They offer an easy application process that will give you results in minutes.
We are committed to providing an estimate of the full cost of your pet's treatment prior to providing any services. However, unforeseen circumstances may arise that end up impacting your final bill.
We make a commitment to always discussing our estimate with clients before they leave our facility and will require a deposit based on this estimate before providing treatment.
Yes, please call ahead to book an appointment to ensure we have room in our schedule to see your pet.
In the event that your pet needs emergency care during our regular business hours, please contact us right away.
If you have to reschedule or cancel an appointment, let us know as soon as possible so that we are able to offer the space in our schedule to other clients.
We are mostly experienced with caring for dogs and cats.
You can purchase all the medications and specialty food your pet needs either via our online store or our in-house pharmacy.
A deposit payment is required for all emergency examinations. Once the staff and doctors have examined your pet, an estimate for treatment will be given to you to determine a treatment plan.
If further hospitalization, diagnostics or surgery are required, a deposit is required upfront, with payment in full due when your pet is discharged.
We’re happy to help you fill out pet insurance forms for your pet’s visit.
Here are some helpful links for your pet's health.
Access medical records with the AllyDVM app.
Download and fill out the New Patient Form to bring with you.
Get financing with CareCredit quickly and easily.
West Gate Veterinary Hospital is accepting new patients! Our experienced vets in Enterprise, AL welcome you and your beloved companion animals. Get in touch today to book your pet's first appointment.